Returns & Exchanges

At Urban Planet, we want you to love your style. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of the original purchase date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place your items in the original packaging, ensuring all tags are attached and the products are in unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, please allow 5-7 business days for the credit to appear on your original payment method.